OSTA 2019

Posted on 09/23/2019


Please review the information below regarding your child's safe travel to and from school.

Transportation Communication

OSTA communicates important information about service issues, delays and cancellations.  Parents can register for email notification of route delays OSTA Parent Web Portal, as well as other general information like safety tips and snow days.  Parents can also sign up for Facebook and follow OSTA on Twitter @ottbus.

Parent Inquiries and Requests for Changes

The OSTA Parent Web Portal and Bus Stop Finder are open!  Parents can find information about their child’s transportation by access OSTA’s online information service. 

  • Students assigned to yellow bus will find route and stop location and time info
  • Students on van service will be contacted by the driver a day or two before the route
  • Students in grades 7-12 on public transit will receive their Presto card at the school

Parents should complete a Transportation Issue Form if anything seems incorrect, if they have an inquiry or are requesting a change.  These will be prioritized over emails.  Please note that bus stop changes and empty seat assignments will only occur after October 1, once bus loads have been balanced.

Joint Custody and Transportation to Two Homes

Students who live at two homes (50/50 custody and access) can receive transportation to both homes.  Please visit OSTA Variable Transportation for Students in a Joint Custody Arrangement, and complete the application form and the schedule.  Both parents must sign both documents.  These will be reviewed after September 15, after the start-up rush.  Renewal by end of June will ensure transportation will occur from the first day of school next year.

School Bus Safety

Taking the bus to school is one of the experiences a child will remember most throughout their lives.  To help your child be a responsible and safe bus rider, please review safety rules found at OSTA School Bus Safety for Students and their Parents.  There are also several bus safety videos we recommend:

Ministry of Ed School Bus Safety

Buzzy the Bee School Bus Safety Video

Primary School Bus Safety with Buster the Bus Video (gr 1-3)

Junior School Bus Safety Video (gr 4-8)

School Bus Driver Recruitment:  Employment Opportunity

Do you want to make a difference in your community ?

Do you want to have a special part-time job that’s different and exciting ?

The Ottawa Student Transportation Authority and its Operators are looking for patient, trustworthy people who enjoy kids to become school bus or van drivers!  Visit  to learn more.

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